Return Policy(EN)

At GP Inc., we want to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return process. Please read the details of our return policy below:

1. Return Eligibility

  • To be eligible for a return, items must be in their original, unused, and unopened condition. Items that are damaged, worn, or altered cannot be returned.
  • All returns must include the original packaging, labels, and any accessories that were included with the product.

2. Return Period

  • Returns must be requested within 30 days from the date of purchase.
  • For defective or incorrect items, you may return them within 30 days from the delivery date.

3. How to Initiate a Return

  • To initiate a return, please contact our customer service team at store@antisocialsocialclub.jp with your order number and reason for return.
  • Our team will guide you through the return process and provide a return authorization if needed.

4. Refund Process

  • Once we receive your returned item and confirm it meets our return policy, we will process a refund to your original method of payment.
  • Please note that processing a refund can take up to 10 business days from the time we receive the returned item.

5. Shipping Costs

  • Return Shipping Costs: Customers are responsible for paying the return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective items).
  • Original Shipping Fees: Shipping fees are non-refundable unless the return is due to an error by us.

6. Non-Returnable Items

  • Certain items are not eligible for return, including but not limited to:
    • Personalized or custom-made items
    • Gift cards
    • Downloadable software and digital products
    • Items purchased through promotional sales (unless specified)

7. Exchanges

  • Currently, we do not offer direct exchanges. If you need a different size or item, please return the original purchase and place a new order.

8. Damaged or Defective Items

  • If your item arrives damaged or defective, please contact us immediately at store@antisocialsocialclub.jp. We will provide instructions on how to return the item for a full refund or replacement.

9. Contact Us If you have any questions or concerns about our return policy, please reach out to our customer service team at: